Chat transcript of ASM Services Chat 3 Joined on October 20, 2010 at 10:32 AM Moderator (Scott Carrlee): Hi Everyone Moderator (LAM): Our recording has started. Welcome! Moderator (Scott Carrlee): We will let a few more poeple log on Moderator (Scott Carrlee): Hi Scott, how are things in Anchorage Scott Neel: Going well...busy packing up the exhibit that is coming down to you all. Moderator (Scott Carrlee): What are those Scott Neel: Pribilof Island exhibit that we have had for 2 years. Bob loved it and asked that we send it down to you. Moderator (Scott Carrlee): Cool Moderator (Scott Carrlee): I wonder where we are going to put it Moderator (Scott Carrlee): Now we will put up the map of AK and you all can put your initials by your location Moderator (Scott Carrlee): To use the whiteboard you can click on the letter A and then place it at your location Moderator (Scott Carrlee): Hi Andrew Andrew Goldstein (VMHA) 1: Hello Moderator (Scott Carrlee): Great looks like we have a good spread Moderator (Scott Carrlee): no one from Barrow today Moderator (Scott Carrlee): So does anyone have a museum related question they want to ask? Andrew Goldstein (VMHA) 1: I do Moderator (Scott Carrlee): go ahead Andrew Goldstein (VMHA) 1: Our museum is starting to take a look at redeveloping our interpretive plan... Moderator (Scott Carrlee): ok Andrew Goldstein (VMHA) 1: Does anyone have any resources they can recommend? Moderator (Scott Carrlee): So are you looking to hire it out or doing it in house Andrew Goldstein (VMHA) 1: In house Moderator (Scott Carrlee): I think we have a couple of books on the subject Moderator (Scott Carrlee): That are part of our lendning library Moderator (Scott Carrlee): I have not done any interpretive planning Moderator (Scott Carrlee): Has anyone done this kind of thing lately? Moderator (LAM): Welcome Allison! Moderator (Scott Carrlee): Allison, if you want you can put your initials on the map Katie Oliver: We our working on interpretive planning but many of our resources relate to interpreting historic sites... Marnie, Alutiiq Museum: We just created one. We had several staff meetings to hash it out, you can contact Amy Steffian amy@alutiiqmuseum.org fo rmore info. Andrew Goldstein (VMHA) 1: Excellent, thanks. Moderator (Scott Carrlee): Amy would be a good contact Andrew Moderator (Scott Carrlee): She is always full of good ideas and is very helpful Moderator (Scott Carrlee): Another possibility is to contact Bob Banghart here at ASM Moderator (Scott Carrlee): He has done quite a few of these Andrew Goldstein (VMHA) 1: Yes, he helped to develop our orignal plan Moderator (Scott Carrlee): He may be able to give you an outline of what to do Moderator (Scott Carrlee): Any other suggestions for Andrew? Moderator (Scott Carrlee): Hi Bethany Welcome Bethany: Sorry I'm late. Glad to be here! Moderator (Scott Carrlee): For anyone who is new to this Elluminate software Moderator (Scott Carrlee): You may want to change your view Moderator (Scott Carrlee): To Wide layout Moderator (Scott Carrlee): It helps to see the chat down the center Moderator (Scott Carrlee): It seems that quite a few people are at the WMA meetings down in Portland Moderator (Scott Carrlee): Also Bethany, you can put your initials next to your location on the map. Moderator (Scott Carrlee): To do this you just select the letter A and then click on your location and type your inititals Moderator (Scott Carrlee): It is just a fun way to get used to using the white board Moderator (Scott Carrlee): Are there any other questions or Moderator (Scott Carrlee): issues that people want to discuss? Moderator (Scott Carrlee): Did anyone seen the article about Mossman? Cordova Historical Museum: no. Where can we find it? Moderator (Scott Carrlee): It was a guy dressed up in camo gear who tried to break into a museum down south Scott Neel: Yes, I read about it. Very interesting way to break into a museum Andrew Goldstein (VMHA) 1: Which museum? Moderator (Scott Carrlee): I guess he cut a hole in the wall and then came back later to get in Moderator (Scott Carrlee): I think it was a rock museum Moderator (Scott Carrlee): I will check on the location Moderator (LAM): Try http://www.philly.com/philly/wires/ap/news/nation/20101015_ap_dogbitesmossmanoutsideorerockmuseum.html Moderator (LAM): Rice Northwest Museum of Rocks and Minerals Moderator (Scott Carrlee): It was oregon Scott Neel: Rice Northwest Museum of Rocks and Minerals Moderator (Scott Carrlee): pretty crazy Wendy Goldstein: whoa! A couple guys came in here the other evening in ski masks. Moderator (Scott Carrlee): Really? Moderator (Scott Carrlee): was it that cold Wendy Goldstein: Yup, Nope. I told them they couldn't comein if they didn't take them off. Moderator (Scott Carrlee): Did they comply? Wendy Goldstein: Yes, but it was creepy. I reported it to the cops. Moderator (Scott Carrlee): Good move. Moderator (Scott Carrlee): That does sound creepy Scott Neel: I am curious. Do many people have any kind of security system or cameras in their museums? Just for this type of thing. Moderator (Scott Carrlee): Other topics? Marnie, Alutiiq Museum: Does any one have a server? Any suggestions? How many TB do you have? Back up? Mac vs. PC system? How do you deal with IT? Andrew Goldstein (VMHA) 1: We've had problems with minor vandalism. Moderator (Scott Carrlee): Ooh good topic Wendy Goldstein: None here, but I have my office right behind me, which I keep the door locked, so if I ever feel threatened I can go in and close the door and dial 911. Moderator (Scott Carrlee): So back to the server question Moderator (Scott Carrlee): Who is using servers and who is just using stand alone pc Moderator (Scott Carrlee): At the state of course we have an whole IT department Marnie, Alutiiq Museum: We recently completed the bulk of work on our photograph project - Picturing the Past - and not having a server was a disaster. We are in teh planning stages, but no one can agree about much of anything! PC/Mac, how much space we need, etc. Moderator (Scott Carrlee): But I am curious how smaller museums make it work Cordova Historical Museum: City of Cordova has its own server, which we use Marnie, Alutiiq Museum: Does the city provde tech help too? Moderator (Scott Carrlee): Lets do a show of hands for servers Wendy Goldstein: PWSCC has a server and IT dept, but Past Perfect is just on my office computer. Moderator (Scott Carrlee): click on the hand button to the left Cordova Historical Museum: Technically "yes", but the IT person is my boss, so she does it all. We call in Arctic IT from Anchorage once a month for bigger things though Moderator (Scott Carrlee): ok you can put your hands down now Moderator (Scott Carrlee): It looks like about half have servers Bethany: Dorothy G. Page Museum in Wasilla. Moderator (Scott Carrlee): Marnie I think the old addage Bethany: We are with the city and have a server Moderator (Scott Carrlee): is that you should buy as much space as you can afford Moderator (Scott Carrlee): The Mac vs PC is a good debate thoug Moderator (Scott Carrlee): Do you have a lot of mac users there? Patricia Relay: Even though the Valdez Museum is in partnership with the the city we do not have an it dept. How much does artic it in anchorage charge? Cordova Historical Museum: No idea. But they have a lot of clients in Cordova, so they come here for other people than us Bethany: We use PCs here. Moderator (Scott Carrlee): Marnie do you guys use macs? Moderator (LAM): We just replaced the file server at the museum and have started the process to replace the server for the Sheldon Jackson Museum .... Moderator (LAM): If you send an e-mail to daniel.cornwall@alaska.gov, I can send you the specs we used recommended by our IT dept. Moderator (LAM): Costing about $1500 or so per server. Marnie, Alutiiq Museum: Both! Moderator (Scott Carrlee): Well as Daniel has mentioned we just had a server crash Moderator (Scott Carrlee): So it is good to back up your data Patricia Relay: Is the $1,500 an annual fee? Moderator (Scott Carrlee): If we had not had the tape back ups we would havwe lost a lot of data Moderator (LAM): No. That's for the hardware. Moderator (Scott Carrlee): Marnie, back to your question about a Mac server vs a Pc server Moderator (Scott Carrlee): I think it comes down to serviceablilty Moderator (Scott Carrlee): Will you be able to find someone to service a Mac server in Kodiak? Marnie, Alutiiq Museum: I think the amount of TB we need, which is still not enough for Sven's photos, is over 6TB and I thought I heard abo. $50,000 price tag, which included some new computers. Marnie, Alutiiq Museum: This is the problem, no tech on island. Moderator (Scott Carrlee): Wow that seems like a big price tag Moderator (Scott Carrlee): I wish Jerrie from the Sheldon museum was on this chat Moderator (Scott Carrlee): She just got a Rasmuson grant to upgrade their whole computer system Moderator (LAM): For "industrial-grade" storage with multiple redunancies, sadly that price it not so far out of line. Scott Neel: You can buy 1TB external drives for about $150 so not sure why 6TB would be $50,000. Moderator (Scott Carrlee): Including a server. The whole package cost somewhere around $27,000 Moderator (Scott Carrlee): I agree with Scott, backup space should be cheap. Moderator (LAM): Our parent dept uses a storage area network called NetApps and 12 TB cost them $30,000.... Marnie, Alutiiq Museum: This is with all new computers, a server, a back-up server, and set up. Moderator (LAM): Depending on your institution, space doesn't have to be that expensive but .. Moderator (LAM): Our parent dept EED has special needs for security and reliability (i.e. 24/7) with lots of personal data. Moderator (Scott Carrlee): When you are dealing with one pc and backing it up that is one thing Moderator (Scott Carrlee): But when you are the size of your museum Marnie you really need something that is more integrated Moderator (Scott Carrlee): Hi Tom and Steve sfbouta: Hi Scott Moderator (Scott Carrlee): We are just chatting about computer systems Moderator (Scott Carrlee): If you want to put your inititals by your location Moderator (Scott Carrlee): you can just click on the A to the right and then click on your location and type Moderator (Scott Carrlee): So to wrap up the computer talk Moderator (Scott Carrlee): It looks like it wiill take a whole package to cover your needs Moderator (Scott Carrlee): Are there any other topics people want to cover? Wendy Goldstein: I have one Moderator (Scott Carrlee): Please go ahead Wendy Goldstein: This ties in to one of the topics we discussed at the conference museum matters session Moderator (Scott Carrlee): OK Wendy Goldstein: Turns out we are a 5013c Moderator (Scott Carrlee): good Wendy Goldstein: So, we are required to have a board? Moderator (Scott Carrlee): Yes that is a requirement Wendy Goldstein: is it a governing board? Wendy Goldstein: Or an advisory board? Moderator (Scott Carrlee): Yes it would be the governing board for the non-profit Moderator (Scott Carrlee): An Advisory board is different Wendy Goldstein: So, if UAA, of which we are a part, has a board of regents, does that count? Moderator (Scott Carrlee): Your governing board should probably include members of the collage Moderator (Scott Carrlee): But I don't think you can default to the board of regents Moderator (Scott Carrlee): There may be some regents on your board or the president Wendy Goldstein: it should include memebrs of the college and community? Bethany: I don't think you would want to do that. There has been talk of college museums down south where the boards sold the collections for money. Moderator (Scott Carrlee): There should probably be members of the community as well. Katie Oliver: Your bylaws should contain a framework for government and management. Do you have by-laws? Bethany: I agree you should have members from the community and college, but not default to the college board of regents. Wendy Goldstein: How do I start a board and should I as the only museum emplooyee be on it? Wendy Goldstein: no we have no bylaws Bethany: You want to make sure that the board is educated on what exactly it is museum boards do. Andrew Goldstein (VMHA) 1: You should probably include Maxine Whitney on the board, no? Moderator (Scott Carrlee): You have to have by-laws Wendy Goldstein: who writes the bylaws? Moderator (Scott Carrlee): that is a requirement of being a 501 c3 Moderator (Scott Carrlee): I can check on that Katie Oliver: Your organization would have had to submit some organizational documents in order to incorporate as a 501 c 3. Could be the place to start... Moderator (Scott Carrlee): Thanks Katie Wendy Goldstein: wow! I have a lot of homework. . . as usual. Bethany: Do you an an articles of incorporation? Moderator (Scott Carrlee): that is what I thought Moderator (Scott Carrlee): There are probably by-laws on line to look at Wendy Goldstein: no. the museum is just seen as a department of the college Bethany: so how can you be a 501 c 3? Moderator (Scott Carrlee): But someone bothered to get 501c3 status Wendy Goldstein: the college is a 5013c Moderator (Scott Carrlee): Well that could be different Moderator (Scott Carrlee): so you are saying that you are not a separate 501c3? Wendy Goldstein: not seperate, no Bethany: I had to do some research on our standing. The IRS website is good to look up for rules on that. Moderator (Scott Carrlee): Then the board of regents is probably the governing board Bethany: It includes museums that are part of other entities Moderator (Scott Carrlee): Bethany is right Allison McLain 1: UAM is also part of the UA system so what is their governing structure? Moderator (Scott Carrlee): there is a whole category of museums that are part of universities Moderator (Scott Carrlee): I can check on that Allison Bethany: I think you are correct Scott. Again, there are a lot of issues (review AAM articles from 2008 and 2009) about problems that college museums are having with boards of regents. Moderator (Scott Carrlee): Wendy I will do a little research and get back to you Wendy Goldstein: Thank you Scott. I must admit I am daunted. Moderator (Scott Carrlee): It could be a tricky thing to be a separate 501c3 Bethany: I will look in past issues of AAM and see where those articles are. Moderator (Scott Carrlee): Because then they college may try to divest of you at some point Wendy Goldstein: Thank you everyone Andrew Goldstein (VMHA) 1: Since your collection policy mandates that your collection be kept together, that would offer some defense against a board selling off the collection. Katie Oliver: good point scott Moderator (Scott Carrlee): Thanks Bethany that would be great Moderator (Scott Carrlee): Other questions or topics Moderator (Scott Carrlee): So I have one Moderator (Scott Carrlee): Based on the poll we took last chat Moderator (Scott Carrlee): I asked what online course did people want to do Moderator (Scott Carrlee): The most desired topic was exhibits Moderator (Scott Carrlee): So there will be an ASM coordinated online course on basic exhibit development this spring Moderator (Scott Carrlee): The dates will be Feb 7 through March 18th so mark your calendars Bethany: Thanks Scott! Moderator (Scott Carrlee): I will be sending out announcements and Moderator (Scott Carrlee): funding ideas soon Moderator (Scott Carrlee): I just wanted you all to hear it now Moderator (Scott Carrlee): The next thing I would like to do is try and see how many of you have speakers and can hear when I talk Katie Oliver to LAM, Scott Carrlee: Must dash off to a 12 meeting off-site. Thanks for hosting another great chat. Cordova Historical Museum: are you talking now? Moderator (Scott Carrlee): I will turn on my mic and start speaking Moderator (Scott Carrlee): You should raise your hand if you hear me Moderator (LAM) to LAM, Scott Carrlee: Don't hear you. Moderator (Scott Carrlee): Does not seem to be working Moderator (Scott Carrlee): I will check on it. Moderator (Scott Carrlee): It worked earlier Moderator (LAM) to LAM, Scott Carrlee: Did you mute your computer? Moderator (LAM) to LAM, Scott Carrlee: Little slash through the speaker? Cordova Historical Museum: Will there be a theme to the next chat? Moderator (Scott Carrlee): Yes Moderator (LAM) to LAM, Scott Carrlee: Might also try quickly going through the audio wizard again. Moderator (Scott Carrlee): that is why I want to make sure people can use the audio Moderator (Scott Carrlee): So the next chat session will be Moderator (Scott Carrlee) to LAM, Scott Carrlee: change slide Moderator (Scott Carrlee): November 17th Wendy Goldstein: Andrew and I will be on a plane to New England that day. Moderator (Scott Carrlee): I am hoping to have a presentation on LED lighting technology. Moderator (Scott Carrlee): Sorry you will miss it Wendy Moderator (Scott Carrlee): We will work on the audio part Andrew Goldstein (VMHA) 1: That's too bad, that will be useful. I will have to check out the archive. Moderator (Scott Carrlee): Yes we will record it as well Moderator (LAM) to LAM, Scott Carrlee: Could you try talking now? I heard some music from the auto setup Wendy Goldstein: cool thanks Marnie, Alutiiq Museum: Thanks everyone!!! I gotta go. I'll get our exhibits coord. Jill on for the next one too.... Moderator (LAM): Today's recording should be up this afternoon or by tomorrow lunch. Moderator (Scott Carrlee): Are there any last questions for this session? Moderator (LAM) to LAM, Scott Carrlee: Sorry. Still can't hear you. Moderator (Scott Carrlee): Ok then great, thanks for all of your attention Moderator (Scott Carrlee): We will chat next month Cordova Historical Museum: Thanks Scott! Wendy Goldstein: thanks very much, Scott. Tom Bennett: Thanks Scott! Andrew Goldstein (VMHA) 1: Thank you...bye, everyone. Moderator (Scott Carrlee): You are all very welcoms I enjoy it